The Cheerful Check-in Person

You know that I like to recognize good work when I see it so I want to give a shout-out to the entire staff of the Audubon Surgery Center at Sisters Grove where I had my procedure on February 27. The pre-op nurse, operating room nurse, recovery nurses, anesthesiologist were all fantastic.

But I want to recognize what I would consider the most boring job in the facility: the check-in person. You sit down, and he gives you form after form to read and sign. Only Anthony did it with a smile and with “please” and “thank you.” It was amazing.

I had just watched him go through the same process with the person in front of me, and here he is doing it again, and I said, “I can’t believe you do this all day, every day. I’d slit my wrists.” He said, “No. I actually enjoy this job. I used to be an accountant.”

Working with him brightened my day and kicked off a pleasant (as pleasant as it could be!) surgery day.

A cheerful heart is good medicine… (Proverbs 17.22, NIV)

2 thoughts on “The Cheerful Check-in Person”

  1. Wow! Way to go, Anthony!! Was he older? Retirement job? It’s really nice when the check in person doesn’t just treat you like a number!

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