A Conversation

This may be the last post on the current racial tensions for a while, but this one allows us to end on a positive note. One of my friends is a retired American Airlines pilot, and his son flies with American now. The son sent his dad this post from Doug Parker, CEO of American Airlines. The story was picked up by various media, and you can read one account here.

But here is the story as told by Doug Parker himself. It’s long but worth the read.

A quick confession — I flew Southwest yesterday. I needed to get to Panama City, FL and all of our seats were sold out! But I’m glad I did, because I had a remarkable encounter.   As I sat in the boarding area I was suddenly thankful for the facial coverings, because no one recognized me (I’m not sure they would have anyway, but my ego attributed it to the mask).

As I prepared to board, I pulled the book I wanted to read inflight from my backpack. The book is White Fragility — the book Marty Nesbitt recommended to Elise and that both she and Maya had recommended to all of us. It is fantastic — challenging, and educational — but I’m embarrassed to say I had only gotten halfway through it before the crisis hit, and hadn’t picked it up since. The horrific and senseless death of George Floyd reminded me there were bigger issues in our world than coronavirus, so I packed the book for the trip.  

I boarded the aircraft and found an empty row in the back. I put the book in the seat pocket, logged into WiFi and began reading and sending emails without opening the book.   About an hour into our 90-minute flight, the flight attendant from the front of the aircraft leaves her position and walks back to me in row 25 and sits down in the aisle seat. My ego again assumes she has recognized me, mask and all, and wants to know why I’m flying Southwest.   But, no, she has no idea who I am. She is a young, black woman and she points at the book lodged in my seat pocket and asks, “How do you like that book?” I say it’s fantastic and defensively show her how I’m a bit past midway. She says, “It’s on my list to read and I saw you bring it onboard and I just wanted to talk to you….” And then she started to cry.  

I felt wholly inadequate but I knew it was a special moment. The best I could do was tell her that the book talks about how white people are horrible at talking about racism, and that what we need are real conversations. She agreed. I told her I was trying to learn and through tears and a mask, she said, “So am I.”   We talked for a good ten minutes and it was an absolute gift to me.

Toward the end, I felt compelled to tell her what I did for a living. I’m not sure why, but it seemed like I should tell this [Southwest] flight attendant (JacqueRae) that had sought me out, that I worked in the business, too. I’m glad I did, because she gasped and told me her mother works for us in DCA. Then she started to cry again and leaned across the middle seat and hugged me. She thanked me for listening and then went back up front as we prepared for descent.  

Before we deplaned, I had a wonderful email from her mother, Patti, thanking me for comforting her daughter. I had done nothing, of course. JacqueRae was the brave one. I was sitting comfortably in the back sending you guys emails without thinking twice about what this young woman — and others like her — were going through. She was a gift to me.   I did my best to explain that to JacqueRae in a note I scribbled out on descent. Then I replied to Patti’s email. I’m just going to copy my note to her here, because it relays my emotions about this as best I can:    

Patti,   Your daughter’s visit was a gift to me. She is a special young woman. She had the courage to approach me only because I was reading a book on racism in America. She, like most all of us, is questioning how we got to this spot and why we can’t be better. Her kind heart and open-mindedness were evident — you raised her well.   I had no answers other than to tell her we all need to talk about it more. She certainly left an impression on me. Reading a book is one thing — spending time with a kind, strong, young black woman who is hurting and trying to learn from others is another thing altogether.  

After we’d talked for a while, I felt like I should tell her what I did for a living. The conversation was even more impactful when we realized we had you as a connection. (How did we let her go to Southwest?)   Thank you for thanking me, but trust me, I was the one who was blessed by that conversation. I am better for it and more resolved to do what I can to make the world better for people like her (and people like me). Thank you!   Doug    

These are trying times. Our people are hurting. I’m not certain what all of the answers are, but I know it involves talking to each other. And listening. And it takes courage and leadership to start the conversation and to stand up for what is right. JacqueRae taught me all that.   Please get out and talk to your teams today. Bring people together, not apart. We need caring leadership now more than ever. Thanks.   dp  
– Doug Parker, CEO, American Airlines

Again, as my black friend wrote a few days ago:

It’s a very very tough journey and we need as many people  as possible talking about Depth in Christ and living out the gospel every single day with everyone we meet.

The Apostle Paul wrote:

Only let your manner of life be worthy of the gospel of Christ, so that whether I come and see you or am absent, I may hear of you that you are standing firm in one spirit, with one mind striving side by side for the faith of the gospel. (Philippians 1.27, ESV)

But when Cephas [Peter] came to Antioch, I opposed him to his face, because he stood condemned. For before certain men came from James, he was eating with the Gentiles; but when they came he drew back and separated himself, fearing the circumcision party. And the rest of the Jews acted hypocritically along with him, so that even Barnabas was led astray by their hypocrisy. But…I saw that their conduct was not in step with the truth of the gospel… (Galatians 2.11 – 14, ESV, emphasis mine, poor behavior with respect to dealing with people of a different race isn’t new, and it’s “not in step with the truth of the gospel!)

For I am not ashamed of the gospel, for it is the power of God for salvation to everyone who believes, to the Jew first and also to the Greek. (Romans 1.16, ESV)

2 thoughts on “A Conversation”

  1. Moving account. The struggle is how to move politicians and thereby police to act responsibly. They must first own it then act. It will cost each policy costs. The USAFA policy ‘…nor tolerate those who do…’ seems apropos. Fundamental morality is central here. No Christian can chose power over right behavior without sin. We must be our brothers’ keepers and pay the personal cost.

    1. Well said, Tom. I agree on the USAFA code of conduct for cadets (for those who may not know: “We will not lie, cheat, or steal nor tolerate among us those who do.”). Police would be well served by such a mentality with respect to abuse of power. But, as you say, first they have to own that value.

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